Custom Academic Essay Writing Service Review – 4.5/8

You may be an A student and truly enjoy your studies. At times you may be tight for time or just get stuck with some academic writing. Now worries here. 70% of students turn to custom writing services for help with their essays. The problem you may end up with is how to choose the company that could be worth the money. It gets even harder when you run out of time and these reviews seem to be polar opposite. We are testing each writing service to provide you with unbiased opinion on their reliability and quality. review
  • from $25 per page
  • minimum deadline 3 hours
  • accepts Visa, MasterCard, PayPal, ApplePay, GooglePay Custom Academic Essay Writing Service Review
  • from $6 per page
  • minimum deadline 3 hours
  • accepts Visa, MasterCard, Discovery, American Express
  • from $10 per page
  • minimum deadline 4 hours
  • accepts Visa, MasterCard, American Express, Discovery
  • from $3 per page
  • minimum deadline 4 hours
  • accepts Visa, Mastercard, PayPal

CustomWritings is one of the first custom writing services on the market. They’ve been in business since 2008 and they have a pool of almost 500 writers from all over the world. The majority of the authors are ESL writers. The privilege of an ENL writer will almost double the price of your paper.

CustomWritings are the part of One Freelance Limited – a Ukrainian owned company, registered in Great Britain. They also own EssayShark, the writing service with a bidding system we already wrote about. 

Types of Services

CustomWriting have a good selection of writing services available. They divide them into complex and regular ones. The complex subjects and papers are charged additionally. And you can ask for a free inquiry to see the complexity level of your paper before placing an order. 

You can order any type of paper including different types of essays, theses and dissertations, research papers, reports, presentations, reviews, articles, speeches, letters and even poems. CustomWritings has a useful option of choosing a discipline and they can surprise you with a long list of almost every discipline you may need. The website claims they have 80+ disciplines to choose from.

Types of Services

They provide MLA, APA6, APA7, Chicago/Turabian types of formatting. But if you need, for example, Harvard formatting for your essay, you choose the Other option.

The bibliography and the title pages are included in the price. 

Plagiarism free papers are the ones you pay money for. CustomWritings guarantee that you will receive an essay written from scratch.
The other handy option they offer is keeping track of your order and progressive delivery of long papers.

They have lots of essay samples, free essay writing tools and a blog on their website.

The best part we found is the College essay writing app that you can download on the AppStore. It is absolutely free of charge. With this app you can contact your author, track your order, submit new orders, store your papers, use a reminder and the day planner.

free mobile app
  • These services really impressed us and got their well-deserved 9/10.

Is CustomWritings company trustworthy?

Staying on the market for more than 10 years means a lot in this business. Despite numerous negative reviews, CustomWritings are still a popular custom writing service. It is developing and meets the standards of the academic writing. They have a fair money-back guarantee policy and unlimited revisions if you require them within 7 days after paper approval.
CustomWritings holds 2 digital security certificates from international companies. It proves that payment details and data are safe with this company.

  • It looks and sounds reliable. Still we cannot neglect the reviews about the challenging refund system and poor quality of papers. So our grade is 6/10.

What is the Ordering Process?

You can place an order by filling out the form. You have to provide your name, email and a phone number to get access to the payment part. In the form you need to write detailed information about the assignment. You should include the list of resources and other instructions you may find essential for the writer to complete your paper in a right way.
Then you pay for the essay writing and communicate via LiveChat with the assigned writer or Customer Service to make sure everything is clear. After the writer began his work, you cannot add any corrections to the instructions.

When your paper is done, you can preview it before you accept it. If you are not satisfied with the quality, you can ask for revisions or a refund.
After you accepted the essay, you still have the right to require revisions or a refund.

We already mentioned that the system where you can choose your own writer and test him is the most secure one. In order to see 3 essay samples of your writer you should pay $5. When you have an assigned author and you have to pay extra to see his or her qualifications, it feels like there is something fishy here.

  • This part gets our 3/10.

Prices and Discounts

There is a convenient price calculator where you can see how much your paper will cost. The price depends on the academic level, the set deadline, the number of pages and the writer you choose. For example, a high school one-page essay written within 4 hours will cost you $36. If you have some charts, each of them will cost extra $18 for this order. If you are not in a hurry, and you choose the longest deadline of 14 days for the same 1-page paper, the price will drop to $10 per page and $5 per chart. The same paper for a PhD student will cost $28 with $14 for the chart if you order it 2 weeks in advance. 

For an ENL writer you should add 40% to the price. It means that most of the authors are ESL ones. Still, there is an option to pay +25% for an advanced writer that is a pro in your subject. Please, mind that these writers may be non-native speakers. Or +40% for the Top writer that has the highest rate in your subject. 

If your subject is considered to be complex, CustomWritings will charge additionally for this type of paper. The complex subjects are Accounting and Finance, Engineering, IT and Web, Architecture, Math and Statistics, Physics, Chemistry and Biology. At the same time, if they can’t find the writer for you, they will return your money. They usually charge additional $2.80-$5.60 per page depending on the academic level of the essay.

CustomWritings has a very unique option – you may pay extra $5 to see 3 samples of the chosen writer. This sum is not refundable. They could make it a free option as this is the part of writer’s qualifications and we believe it should be open to the public. It sounds quite strange to pay money to see that they are capable of doing the work for you.

You can also choose the paid option of a Smart Paper which means the detailed comments about the key aspects of your essay. This will cost you +20% of the total price. For the list of cited sources you will pay additional $14.95.

And if you order a dissertation or a thesis, and you want to pay part-by-part, it is not a free option either. To be on the safe side in this case you will be charged 10% on top of the price.

There is a promo code pop up with a free page when you get to the ordering form. Other discount programs are available for the customers and are usually sent via email.

promo code

Too many charges for ridiculous things. At first, the prices seem to be fair. If you are ok with taking risks and agree to have some random ESL writer with hidden qualifications, then it could be a good choice. We still think the pricing should be more transparent and fair.

  • 4/10 from us. 

Payment Methods

Unfortunately, as most of the writing services that have ESL writers’ teams, CustomWritings accept credit cards only. Visa, MasterCard, American Express and Discovery as usual.

This is really inconvenient and slows down the decision making process for many students. Not mentioning that the secure payment methods like PayPal, Payoneer, ApplePay or GooglePay are way more secure and confidential for the customers.

  • This option cannot get more than 3/10 from us.

Work Quality

How we hire our writers

We ordered a 5-page History essay for the 3rd-year college student with the 14-day deadline. We provided all the required information and the list of sources to the assigned writer. We decided not to pay for an advanced or a top author. We believe that when you claim to be a professional writing service, you should be able to perform an academic writing job regardless of your status in the company. The essay was completed on time. It was quite a relief as failing the deadlines was one of the most common complaints about CustomWritings.

The next concern was the quality. So we didn’t approve the paper as soon as we were informed that it was finished. We looked at it in a preview mode and we asked for a revision. It had obvious rewritten parts from the sources and we knew that our professor uses plagiarism checkers. Turning in this kind of paper was too risky.  After the revision the paper looked more or less ok. It wasn’t a top notch quality paper but we didn’t expect the masterpiece for $95.

The writer was available at all times and the communication was very polite and professional.

  • Our final grade is 7/10.


They have very limited deadline selection. The shortest time they can complete your paper is 4 hours for an essay and even for a dissertation. The longest due date you can choose is 14 days. It sounds unreal to us but that is what you find on their website. 


We ordered our 5-page essay for the 3-4 years Undergraduate and set the maximum deadline of 14 days. We didn’t want to get the poor quality by rushing the writer to complete the order. There are quite a few negative comments about failing the deadlines by CustomWritings. Their money-back policy states that they give you a full refund or recalculate the price of your order depending on how late your paper arrived.

full refund
  • The essay we ordered was done on time and we give 8/10 for complying with the stated standards.

Payment methods:

Quick Review: may look a bit pricey, the quality is well worth it. You can chat with your writer and review the drafts. If you place an order in advance, the price would not be too high and you can always find an author to work with your budget. All of the writers have their personal profiles with ratings and reviews, and it is very helpful. Besides, the payment is secured and you can receive a full refund if you have problems with your order.

Price: from $3 per page

Minimum deadline: 4 hours

writemyessay4me review

Payment methods:

Quick Review: is registered in Great Britain, they have 24/7 customer support and they protect the customer’s right in terms of payment and refund policies. The prices don’t seem to be the highest on the market and this fact surely attracts the students. We can’t say the the papers are badly written but they are not of ENL writers’ level for sure. Though there are no serious complaints about failing the deadlines.

Price: from $15 per page

Minimum deadline: 3 hours

papernow Review

Payment methods:

Quick Review:

PaperNow offers numerous kinds of academic writing services. Their prices are quite transparent and not too high compared to the other essay writing services. But we must warn you that the price you see on the first page will differ after you press the “Order now” button. Also, as most services that operate from abroad PaperNow don’t support secure payment methods. We believe that having other payment options will benefit the company more.

Price: from $11 per page

Minimum deadline: 1 hour

Customer Service

CustomWritings have a LiveChat on their website and a 24/7 toll phone number in case you prefer solving your issues by phone. They also have a very handy mobile app, free of charge. You can download it from AppStore and keep in touch with the Customer Service, your author and track your order in your phone.

contact page

CustomWritings also have accounts on Facebook and Instagram. We noticed that all the comments, even the negative ones, are not left unreplied by the CustomWritings team. People had a few complaints about the attitude of the Custom Service when it comes to the refund or low-quality performance. We guess this is the company’s home policy reflected in the staff behavior.

  • We cannot give a high grade for this kind of service – 6/10.


What is

CustomWritings is a custom essay writing service that has been on the market since 2008. It provides academic writing services in more than 80 disciplines and has a pool of almost 500 writers from all over the world.

Is legit?

The services provided by CustomWritings are legitimate and the company has a refund policy and unlimited revisions if the customer is unhappy with the essay written. CustomWritings are registered in Great Britain and hire authors globally.

How to find promo code?

When you make your first order, the promo code with one free page offer will pop up. All the other discounts and offers are for regular customers only. They are regularly sent by email.

How to delete my account?

If you want to delete your account at CustomWritings, you need to contact the Customer Service and ask them to do it for you. The same goes with the mobile app, you can simply delete it from your phone, although the account deleting part will still require Customer Support assistance.

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